Considering that many home appliances get used almost every day, it’s inevitable that your household will need an appliance repair service at least every couple of years. Name-brand appliances are usually durable and last along time, but regular wear and tear will take their toll on even the best kitchen or laundry room appliances.
What do you do when an appliance stops working or shows signs of diminished performance? In a perfect world, you would already have an established relationship with a reasonably priced, readily available appliance repair service that consistently does high-quality work. In our less-than-perfect world, it’s sometimes necessary to make a few phone calls, do a little research on the Internet, or get referrals from people you know. While there’s always an element of risk in trying out an appliance repair service that you’re unfamiliar with, there are a number of things you can do to drastically reduce the risk.
One of the most reliable ways to get a referral of a reputable appliance repair company, whether you need washing machine repairs or refrigerator repair, is to get a recommendation from someone you know and trust. Among your coworkers, neighbors, family, and friends, it shouldn’t be too difficult to get the name of a dependable washer/dryer repair service, for example, that won’t charge you an arm and a leg for good service. In the majority of cases, a broken appliance would not be considered an emergency, so the best strategy is to maintain your composure and avoid scheduling a service call with the first repair service you stumble across in the yellow pages or on the Internet dryer repair los angeles.
If your network of friends and acquaintances is not coming through for you with the name of a great oven repair service or garbage disposal repair technician, you can search on the Internet for dishwasher repairs, oven repair, or whatever appliance repair you need. When reviewing different Web sites, you could narrow down your list of possibilities to only those companies or individuals that are licensed and/or insured, factory trained or factory authorized, and who offer some sort of written warranty or guarantee on parts, labor, and customer satisfaction. Warranties on appliance repairs, such as 30 days on labor and 90 days on appliance parts, can be an indication of quality and good customer service. Number of years of experience is also a possible indicator of reliability when you’re in the market for major appliance repair services.
Last, but not least, it can be revealing to look up an appliance repair company’s record on the Better Business Bureau’s Web site. If the company you’re considering is listed in the BBB’s database, then they’ll be given a grade on a scale of A+ to F. The number of complaints that have been filed against the business, the nature of the complaints, and whether or not they’ve been resolved are all part of each business review that can be found at bbb.org. The Better Business Bureau ratings are based on a total of 16 factors, including the length of time the business has been operating. Whether you’re researching a company that does washing machine repair or water heater repair, the BBB can provide you with a lot of useful information about the company’s background and customer service record.